Our Opening Guidelines
We are going to be staggering appointments to ensure social distancing. So please be prompt for your appointments., If you are running late you must let us know so we can manage our time for cleaning etc.

Our New Policies and Procedures

 We will be cleaning in between clients. Wiping down all surfaces and door knobs throughout the day. We have hand sanitizer in the lobby for anyones use if needed. 

We also are not taking on any more new Large or extra large breeds or pups that we feel are to dangerous to us or themselves.

We appreciate everyones patience in this crazy time. 

We have a few policy changes

         We are changing our policy on late arrivals. If your more than 15 mins late we will need to reschedule. This will help to ensure we can stay on time for all our clients. We do understand there are rare occasions that tardiness cannot be avoided so please call ahead to inform us of this and we will try and do our best to fit you in. This being said if we do still take your pup they may be here longer than the usually allotted time so we can stay on time for all our appointments.

         No shows and frequent reschedules under 24hrs will require a deposit of($25 per pet) to make an appointment. (more than 3 times in less than 6 months)

         Booking online: We understand that when you are looking at the times the appointments give you a 30 min time frame example: 9-9:30am, 10-10:30 etc. Your appointment is at 9am not between 9 and 9:30. The 30 mins time frame is designated for your pup’s bathing. Arriving after 9:15 means we no longer have the proper time allotted for his/her bath. And will need to reschedule.

We strongly encourage you to make another grooming appointment when checking out since we are booking out about 2-3 weeks in advance.  This way you can have the best date and time that fits your needs.

Picking up your pup after grooming is finished. We ask that you please pick up within 30-60 mins after they are finished. If this cannot be done we must be informed prior to drop off.  The last few appointments we will call ahead to let you know when they are finished please be prompted because we wrap things up around when our last appointment is finished.

If you have a time constraint please tell us when making the appointment or as soon as you know, to make sure we can stay on schedule for all appointments.   

Thank you all for understanding and we look forward to serving you in the future.

We have a new treat bar for our furry friends. Stocked with all natural products, like chicken rounds that are made from chicken breasts. Or our Pig ear strips and Aussie sticks.